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Support

Questions about PayPal checkout, Apple or Google billing, or the 30-day refund window? Get an instant answer, or send a message straight to our team.

Ask a question

Our assistant answers from our published billing, refund and privacy policies.

Common questions

How do I pay with PayPal?

Pick Growth or Pro on the pricing page, approve the subscription in PayPal (balance, debit or credit card), and you return with the plan already active. Growth includes a 7-day free trial.

What do the plans cost?

Growth is $19.99 AUD per month or $199 AUD per year. Pro is $79 AUD per month and adds Content Studio. The free plan needs no payment details.

How do I cancel?

On the web, open More > Manage subscription, or cancel in PayPal under Automatic Payments. You keep access until the end of the period you've already paid for.

Can I buy inside the iPhone or Android app?

Yes — those purchases are billed by Apple or Google, as their rules require, and unlock the same plan on web when you sign in with the same email.

How do I cancel an Apple or Google subscription?

Apple: Settings > your name > Subscriptions. Google: Play Store > Profile > Payments and subscriptions. Cancelling there stops future renewals.

What is the refund window?

30 days from the order date, for a full refund. Email support@aileadgenerator.online from your account email and the money goes back to the original payment method, usually within 5–10 business days.

Who handles refunds for app store purchases?

Apple and Google handle billing and refunds for purchases made in their stores, so request those from them directly. Ask us if you get stuck and we'll walk you through it.

My payment failed — what now?

PayPal retries for a few days and your plan shows as past due meanwhile. Update your funding source in PayPal, or message us below and we'll sort it out.

More detail on our FAQ, Refund Policy, Terms and Privacy Notice.

Message our team

Anything the assistant can't answer comes to a real person. We reply by email, usually within one business day.

Prefer email? Write to support@aileadgenerator.online.